Friday, February 6, 2015

Important Details About Valet Parking In Detroit

By Beryl Dalton


Valet parking services are an important consideration for anyone that owns a building for business. In restaurants or hospitals, it is essential to have a group of people that is certified who will be catering for clients and making sure that cars are correctly parked. This would be a demonstration that you take customer service seriously. When considering valet parking in Detroit, there are certain vital details that will be of help.

Before starting the valet parking business, there are a number of minimum requirements that will ensure the expected quality is achieved. There are different forms of equipment and it may take some time to understand all of them. This calls for caution and the need to start off slowly. The first thing that will need to be implemented is the use of signs to indicate the availability of the services at the particular building. The signs should be placed at strategic locations where they are seen with ease.

Valet podiums will need to be purchased to help manage the keys that will be stored. The podiums come in handy for organizing the storage such that a systematic approach is of storage of keys is adopted. This will make it less difficult when searching for keys. Directing traffic to the desired area is done using parking cones. These will be required as well. For better communication among crew, radios will be required.

The crew that is hired to do the parking should be able to offer quality service. They will need to do their work in a professional way and with maximum integrity. Customer service for this business is very crucial and will determine whether the customers are contented or not. The employees should be well trained and efficient when it comes to service delivery so that quality is not compromised.

Some risks should also be expected when considering this service. Though rare, there are chances that some of the employees may be criminals that are masquerading as attendants. Outsourcing for parking services exposes the business to quite some risk. All employees that have been assigned to a business need to undergo strict verification of their abilities to ascertain that they are customer friendly, ethical and highly trained.

The business will not be responsible for any loss of items or damage to the car. The business always indicates this in their tickets. The use of checklists is one way of ensuring that important items are not lost. The customer lists down all the valuables and cross checks the same when they are leaving.

The ticket for the parking is as good as the car key. If one was to lose it and another person presents it to the attendants, the car may be stolen. This explains the need to have a validation process for all car owners at drop off and also upon exit. The driving license may be retained and given back on exit.

Insurance may be a key consideration when doing this business. This is because the attendants may cause accidents when they are parking. Without such cover, customers may have to cater for such losses.




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