Thursday, December 7, 2017

Trends To Keep In Mind When Shopping For Telephone Systems

By Anna Hamilton


Much has been said about how emerging technologies are changing the world of enterprise communications. While there's no doubt that some of these concepts are indeed redefining telephone sytems Vancouver, what really matters is whether or not one embraces the evolution. In other words, having the foresight to recognize key trends could make a huge difference in the future of your company.

Now that VoIP technology has gone digital, security has become a hotly-debated topic across the globe. While most cloud-based systems have in-built safeguards, there's no denying that they're more vulnerable than their traditional counterparts. As such, vendors now face more pressure in ensuring effective cloud security. Needless to say, this hasn't spared clients the cost of upgrading their networks to make them more secure.

Gone are the days when businesses could provide their employees with multiple channels, each serving a single purpose. Users now demand a seamless experience when connecting via different systems and, as a result, companies are now having to consolidate their voice, text and video applications into a single platform. This eliminates the confusion that often results from switching channels, and VoIP often comes in handy during the integration process.

With mobile employees making up the majority of today's workforce, businesses need to find ways to help them collaborate effectively. This is why smartphones are now replacing the traditional desk phone, as they allow remote workers to take their extension with them. Although the use of mobile VoIP isn't as widespread as previously projected, this is an area that's poised to grow exponentially in years to come.

The ability to sync data and content across platforms has become so huge that most people don't even think much about it. This could explain why more VoIP solutions now allow users to link them up with other enterprise tools. Although this trend has mostly been driven by the demand for flexible tools from staff teams, businesses also stand to gain from the cost efficiencies resulting from integration.

Since its entry into the world of business communications, WebRTC has always been viewed skeptically, with most parties questioning how it fits into the same sandbox as VoIP. For those who aren't familiar, this is an open standard that brings extended calling features to apps and web browsers. Unlike most other solutions, WebRTC doesn't require any plug-ins or proprietary technology, which might explain why it's popularity has been rising of late.

Of all the concepts being introduced into the VoIP market today, the IoT is arguably the most significant. Experts predict that about 30 billion smart devices will join the global network that is the Internet of Things. As a result, it will be possible for workers to access the office from virtually anywhere with their VoIP-enabled phones, and this is just one of the opportunities presented by the IoT.

Corporate communications is no longer exclusively the domain of traditional desk phones. Networks have changed a lot in the last few years and, as a result, an abundance of new connectivity solutions have emerged. Keeping up with these changes will help you figure out what preparations you need to make to be ready for the future.




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