Monday, July 14, 2014

An Appointment Reminders Service For Small Businesses

By Jonah Langer


Research has shown time and time again that appointment reminders not only decrease no-show rates, but increase revenue by freeing up office resources to attend to other tasks. So many hours are typically wasted on a daily basis from no-show appointments. This is time that could be better spent earning money for your business no doubt.

AppointmentReminders.com: An appointment reminder service for businesses allows small to mid-size companies to easily create and send appointment reminders. As the name implies, AppointmentReminders.com is a reminder service. What makes this company different is the way it operates. They provide a very easy to use interface for creating and sending appointment reminders in call, text, or email format. It is all done online and there is no software to install. They even offer an account tier that allows you to send up to 100 reminders per month for free. If you are looking to send more than 100, look at their business accounts which start at only $10 per month. After that, each reminder is only about 10 cents each.

They give you full control over the entire process. You control everything about your reminders. From the content of the reminders, to how and when they go out to your customers. You can even record your own voice files for use in call type reminders.

Another great thing about the service is that they give you full control over the design of your reminders. You control everything about them from the content of the reminders, to how and when they go out to your customers. You can even record your own voice files for use in your phone call reminders. Customers can then hear the doctor or business owner's voice, further enhancing the effectiveness of the reminders.

If you want to have your customers confirm their appointments, you can do that as well. They allow you to specify whether to accept up to 3 responses through the reminders which you can view through their interface or choose to have reports emailed to you nightly.

Currently, they make reminders for all kinds of businesses including doctor's offices, salons, therapy practices, lawn care, pest control, law offices, and more!

If you ever need help with your account, their customer service is the best in the industry. Their experts can help you configure your account and link up all of your appointments. They care about each and every customer and just like you, they know how important good customer service is to the success of the business. They can usually walk you through the setup of everything and once you are set up, there is usually very little ongoing maintenance required.

If you can decrease your no-show rate by just ONE customer per month, the service has paid for itself many times over. Stop wasting hours playing solitaire or staring out the window when you can be running your business the way you intended it to be busy...and profitable!




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