Sunday, July 26, 2015

How signs and images improve a customer's shopping experience

By Michael Zhang


Irrespective of how good the service, brands will stay unseen without the right signage, it's critical to let the general public know where their business is and what they offer. This is especially true for brands that decide to trade inside massive department stores like John Lewis, for whom E-Handsome advertising has just supplied with several light box for illuminated graphics and signs in Oxford Street and Manhattan.

Signage isn't just important in identifying a brand for existing shoppers, but is also used to attract new customers. With the correct combination of signage and graphics, brands are able to market their products toward consumers of competing brands and convert them into purchasers of their own, which is critical in a department store that accommodates many high end retailers all selling a corresponding product.

As well as assisting in brand identification, sign and graphics are also used to help shoppers navigate their way through each office and ultimately to the point of sale. If signage is confusing or confusing, the purchaser will have a poor experience and will likely become frustrated and not return; illuminated graphics and signs are bold, eye-catching and the perfect navigation tool.

There are a selection of methods to display poster and logo light boxes, a preferred system chosen by John Lewis when redesigning their Premium Beauty office.

A well recognized maker of display light boxes and other high quality promotional and marketing products managed a new light box campaign for MINI. The light box, fixed with backlit PVC banner print, was installed in the Derby BMW Mini showroom.

Incorporating signage into a trellis framework allows patrons to see through to other departments while being able to simply distinguish individual brands-by adopting this method John Lewis has managed to improve their customers' overall journey and experience in their stores.




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