Friday, January 1, 2016

Removing The Fear Of Talking On The Phone

By Amy Carter


Becoming a sales agent requires you to leave your fear out of the door. Yes, you can never know how the customer will react to you but you can always choose to see the positive side of things. In that way, you will be gaining better results and you shall put these tips below into good use.

You must have a mind set that will let you see how good you are with the way that you have chosen to do a living. The fear of talking on the phone is all a mind game which you need to win with the help of positive thoughts. Do not get ahead of yourself by thinking that you will fail since this is simply unfair.

Learn to relax before you grab that phone. The other person on the line would not be able to do anything to harm you. Yes, they may get angry that you got their number on an unofficial note but you could always charm them out of that state. Let them know that you do not mean to cause any trouble and you just want to talk.

Always have that prep talk when nobody is around. Remind yourself that without a solid voice, you will just be wasting your hours in the office. Be after the bonus all the time since this can make everything worth it in the end. Do not let the discouragement from other people get to you even if they are your friends.

Simply try your hardest to maintain that enthusiastic voice during your lowest days. Let your friends cheer you up and realize that you could always deal with your problems later. Distraction is how you can get back to the game so walk around in your cubicle. Do some stretching simply to get you energized once again.

Stand up when you are starting to feel the toll of the hours on you. You need to keep energizing yourself until you are done with your shift. If you can bring a stress ball to work, so be it. Just find a routine which can lead you to talk about everything under the sun even if that means staring at the opposite sex.

Just be an asset to your team and not a burden. Get more advice from your colleagues and listen to them as they do their work. There are some tricks which cannot be taught during the training. So, let your experience be your guide from this point onwards and always ask questions when you are not clear about something.

Just be aware of the main cause of your fear. If everything is because of the possibility that one can fail, this is not a mature way of handling your job. Your colleagues deal with the same possibility as well. So, just follow their attitude and simply shrug it off.

Always be positive with the results of your calls. In time, you can soon eliminate your fear and be a star employee. Just take your time and use your family and friends as your inspiration.




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