Wednesday, June 17, 2015

Beau Dietl: The Changing Practices Of A Collection Agency

By Bob Oliver


I think that many different elements can come together in order to help elevate the level of work that a collection agency is responsible for. It's hard for me to argue with such a sentiment, especially when it seems as though the idea of information is seen in a great way. However, is enough data being seen in this regard, you may wonder? I believe that it is a point that should be covered, especially when there have been talks of reforms seen in the collection industry.

The Washington Post featured an article that spoke about the information was allowed for the sake of securing debt for clients. The Consumer Financial Protection Bureau decided to survey the industry to see if sufficient information was allowed for collectors to go about their work. If there is more info allowed by the end of this, I have to believe that those working within any collection agency will have greater tools for the job. This is something that should be kept in mind for many authorities, Beau Dietl & Associates included.

There are a couple of points to consider as far as the level of information is concerned. Those who are hired in order to collect certain amounts of debt are allowed to only a few specific points, ranging from the name of the debtor to the amount of money that said debtor owes to a client. You may be under the impression that this information is sufficient but I think that there is more to consider on the matter. I have to believe that more allowed details can make matters less restrictive for collectors.

There have been instances of collectors contacting the wrong people as a result of this information. Not only is this embarrassing, to say the least, but it is a matter that can actually go against the rules of the Fair Debt Collection Practices Act if a collector is not careful. This is viewed as the rulebook for all collectors to abide by and when it is not followed, debtors can exercise their own rights. Shouldn't there be more expansion as far as information is concerned in this field?

I do not think that this point can hurt, especially since a collection agency needs information in order to go about the work that it is responsible for. With only so much information being allowed, though, are the best results going to be seen? Of course, such an agency can still work to the best of its abilities but imagine just how much easier the work would be for collectors. It would also be done in order to serve all parties in a situation without ever being written off.




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